Shipping policy

 

Shipping Policy

At All Good Things Candle Company, each candle is hand-poured with care, and we want to make sure it gets to you safely and on time!

Processing Time

• Orders are processed within 3–5 business days after payment is received.

• During busy times, holidays, or special launches, processing may take a little longer — but we’ll always keep you updated.

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Shipping Time

• Once shipped, orders typically arrive within 3–7 business days (U.S. orders).

• You’ll receive a tracking number by email once your order is on the way.

• Delivery times may vary depending on your location and carrier delays that are out of our control.

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Shipping Rates

• We currently offer FREE SHIPPING on orders $75+

• Free shipping may be available during special promotions — follow us on social media for updates!

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Lost or Damaged Packages

If your package arrives damaged or goes missing, please contact us at agtcandleco@gmail.com within 7 days of delivery (or expected delivery). We’ll work with you to help resolve the issue as quickly as possible.

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Incorrect Address

Please double-check your shipping address before submitting your order.
We’re not responsible for orders shipped to the wrong address entered at checkout.

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✨ Thank you for supporting our small business and for letting our candles bring light into your space! ✨

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